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Writer's picturePradeep Rajadas

Pioneering WhatsApp Business Marketing

Updated: Nov 8, 2023

HOW CAN YOUR BUSINESS BENEFIT FROM WHATSAPP BOTS?


THE WHATSAPP BUSINESS APP


WHAT IS WHATSAPP FOR BUSINESS

WhatsApp Business is a business-oriented variant of the famous messaging platform that was introduced in 2018. It enables entrepreneurs to communicate freely with consumers who use the standard WhatsApp app. It's worth noting that consumers don't need to download any special apps in order to communicate with or be linked to enterprises. Customers will also recognize that they've been approached by a business account instead of just a normal account since WhatsApp business accounts are classified as businesses.


THE WHATSAPP CHATBOT


BENEFITS OF THE WHATSAPP BOT

WhatsApp bots for businesses provide companies with glorious opportunities to call out to a bigger audience and provide them with the highest level of customer care that leaves them coming back to you. The following are some of the advantages of using a WhatsApp chatbot for several key parties:


BENEFITS FOR CLIENTS USING WHATSAPP FOR BUSINESS


BENEFITS FOR OWNERS OF BUSINESSES

Small, family-run companies, as well as large corporations, may use the platform. Chatbots on WhatsApp have a more enriched user experience, which aids in customer loyalty and interaction. It enhances customer relationships while increasing trust and credibility. It also makes the company accessible via a variety of platforms. Clients can receive broadcasts and outbound updates. Businesses should use an immersive and visual tool to communicate with customers. WhatsApp is available worldwide, empowering you to build a consumer-oriented chatbot that accommodates a larger audience.


WHATSAPP CHATBOT BENEFITS FOR MARKETERS


BENEFITS USING WHATSAPP BOTS FOR SALES EXECUTIVE


After the marketing department has produced leads, the distribution team will take advantage of WhatsApp chatbot's various advantages. Customers are guided through the sales funnel. Chatbots can assist consumers with any sales-related decisions. Chatbots can handle a large portion of the discussion on their own, from finding items to guiding users to online payment. You can place advertisements for leads that have become stagnant. You can also share information about purchase orders and other important notices. The WhatsApp Status feature, which is available 24 hours a day, is a perfect way to reveal offers and sales promotions. Prompt response will keep clients interested in the purchasing process.


BENEFITS FOR CUSTOMER CARE AND CUSTOMER SUPPORT EXECUTIVES


ENLIST YOURSELF IN WA PAGES


Today's companies realize the value of getting out to consumers where they are now. Amongst the most significant benefits of WhatsApp Business and WhatsApp Business chatbots is that they can assist in the development of a secure and committed relationship with your consumers without requiring them to check you out on multiple platforms. Businesses will benefit from the advantages of a loyal audience and increased interaction provided by WhatsApp by developing a consumer-friendly chatbot. Customer support processes can be automated with the appropriate chatbot platform, and your consumers can get quality service than your rivals. Get in front of customers who want to connect with you on WhatsApp by adding your business on the WhatsApp Business Directory app. Do you want to make a bot to deal with the flood of customer queries you're getting on your WhatsApp Business number? We at WA Pages have the latest and modern pre-built AI-driven Bots available and equipped to facilitate your company in providing excellent customer service.


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